Building Bridges to Share Information • Creating Connections Across the Enterprise
The Illinois Framework for Healthcare and Human Services (Illinois Framework), a multi-agency collaborative, coordinates the use of technology and shared data across Illinois’ federally-funded healthcare transformation initiatives.
The Illinois Framework provides strategic insight, organizational support, and guidance on federal standards to advance Illinois’ healthcare and human services enterprise. These efforts will improve service coordination and lower costs to advance the health and well-being of the people, families, and communities of Illinois.
The Illinois Framework is:
- A multi-agency collaborative
- A platform for governance and strategic planning
- An enterprise view of healthcare and human services (HHS) initiatives
- A project management office for HHS technology improvements
Print a one-page summary, or watch a video of the Illinois Framework presentation at the Stewards of Change National Symposium.
Framework Goals
- Provide consumers easier access to the range of needed services.
- Redesign business processes around shared information to deliver improved services at the right time for lower cost.
- Improve outcomes through data-driven decision tools utilizing multiple data sources with accurate and timely information.
- Leverage and reuse technology to maximize investments, increase operational efficiency and reduce administrative burden
Framework Design
Multiple State Agencies: The Framework’s initial scope includes almost 60 programs in nine state agencies:
- Aging
- Children and Family Services
- Commerce and Economic Opportunity
- Healthcare and Family Services
- Human Services
- Public Health
- Employment Security
- Corrections
- Juvenile Justice
The Governor’s Human Services Commission recommended that the Framework add the Illinois Departments of Corrections and Juvenile Justice as partner agencies. The Framework Executive Steering Committee accepted the recommendation, and is taking steps to formally add those agencies to the project.
Core Business Processes: The Framework will allow service providers and state agencies to share information around the following processes:
- Assessment, Intake and Application
- Eligibility, Verification and Enrollment
- Casework and Case Management
- Provider Management
- Analytics and Reporting
Person-centered services: The Framework will make it easier for consumers to access multiple services online, in‐person and by phone with less paperwork and fewer office visits.
Framework Projects
Planning Project – A Planning Team is providing resources and insights for advancing interoperability, and ensuring alignment with federal standards and best practices.
Governance Project – A Governance Team is maintaining a forum for decision-makers to discuss, prioritize and implement strategic ideas.
Stakeholder Engagement Project – A Stakeholder Engagement Team is leading outreach efforts to collect feedback from consumers, providers, advocates and state employees to promote information sharing and inclusiveness.
